Yes. You can usually change your Christmas tree delivery date as long as you contact us before your scheduled delivery.
Please contact us with your order information and the new date you would prefer, and we’ll do our best to update your delivery.
What if my delivery is today or tomorrow?
If your delivery is scheduled for today or the following day, please clearly mark your message as an URGENT DELIVERY RESCHEDULE REQUEST in the chat or email subject line.
We are a small family business and may be a little slower to respond during the busy Christmas season, so clearly identifying time-sensitive delivery changes helps us spot them as quickly as possible.
If your delivery is at least two days away, please allow us time to respond before sending additional messages.
Will I be charged to reschedule?
Usually, there is no additional fee if we are able to update your delivery before the driver has prepared or attempted your order.
If you request a same-day reschedule after your tree has already been loaded onto the truck or the driver has attempted delivery, a $20–$30 additional delivery fee (depending on the tree size and location) may apply to help cover the driver’s time, labor, and transportation costs.
Need to cancel instead? See our article on canceling your Christmas tree delivery for information about refunds and any applicable fees.